Getting Rückfragen from IBB after your GründungsBONUS submission is completely normal. Over 70% of founders receive clarification requests before final approval. The good news: most follow-up questions are procedural, not critical, and with the right response, your application continues smoothly.
Follow-up questions are clarification requests from IBB. Answer factually, update your documents where needed, and always make sure all portal entries match uploaded files and official documents.
Why Follow-Up Questions Happen
The 4 main reasons IBB sends follow-up questions:
- Missing or inconsistent data – names, addresses, shareholdings.
- Formal issues – expired IDs, missing registration in the Transparenzdatenbank.
- Business plan details unclear – innovation, customer need, market access.
- Financial inconsistencies – plans not matching portal data.
The Most Common Follow-Up Questions
We group your real cases into 6 categories, each with examples + best-practice responses.
A. Angaben zum Unternehmen
Typical questions:
- “Bitte tragen Sie alle Gesellschafter mit korrekten Anteilen ein.”
- “Bitte registrieren Sie Ihr Unternehmen in der Transparenzdatenbank.”
- “Bitte laden Sie gültige Ausweisdokumente hoch.”
How to respond:
- Double-check that shareholding data in the portal matches your Gesellschaftsvertrag exactly (no rounding errors).
- Transparenzdatenbank: register here → transparenzdatenbank.berlin.de and copy the ID into the portal.
- Upload all valid IDs, no expired ones, and ensure spelling matches the Handelsregister.
B. Business Plan Content
Typical questions:
- “Bitte beschreiben Sie den Text detaillierter.”
- “Bitte beschreiben Sie Ihre Vertriebsstrategie.”
- “Bitte grenzen Sie parallele Tätigkeiten zeitlich ab.”
How to respond:
- Expand the innovation and market access sections in your business plan with concrete examples.
- Add names or types of distribution partners (e.g., “Beta talks with influencer XY or accelerator Z”).
- Clearly state that the startup is the main focus of the founders time.
C. Financial Consistency
Typical questions:
- “Die Angaben im Finanzplan stimmen nicht mit den Tranchen im Portal überein.”
- “Die Fördersumme des GründungsBONUS Plus ist nicht klar im Finanzplan erkennbar .”
How to respond:
- Always align:
- Liquiditätsplan,
- Ausgabenplan, and
- Finanzierungsplan
across all uploads and portal entries.
- Make sure that the GründungsBONUS tranches are calculated correctly in the Liquiditätsplan.
D. Innovation and Differentiation
Typical questions:
- “Bitte stellen Sie Ihre Innovation deutlicher heraus.”
- “Worin liegt die Innovation im Vergleich zu Wettbewerber XY?”
How to respond:
- Define what’s new (e.g., technology, process, business model).
- Use 1–2 sentences comparing yourself to the nearest competitors. A strategic visualization is also helpful.
- Tie your explanation back to the chosen innovation category (“technologisch”, “ökologisch”, etc.).
E. Personal Details and Founders
Typical questions:
- “Bitte fügen Sie XY als Gründer hinzu.”
- “Alle Gründer haben laut Lebenslauf vor Gründung begonnen, bitte Stellungnahme.”
How to respond:
- If co-founders hold shares via a holding, list both the person and holding structure.
- If activities began pre-foundation (e.g. concept testing, freelancing), clarify that the formal business operations only started after the company’s registration.
F. Administrative Attachments
Typical questions:
- “Bitte laden Sie notariell beurkundete Gründungsdokumente hoch.”
- “Bitte aktualisieren Sie Ihren Businessplan und Finanzplan.”
- “Bitte reichen Sie gültigen Aufenthaltstitel nach.”
How to respond:
- Ensure all uploaded docs are PDFs, updated and identical to those in the Handelsregister.
- Update the financials to reflect current data if there was a time delay since submission.
- Upload sensitive docs (like residence permits) only in the official portal.
How to Write Effective Rückfrage Responses
- Be specific: Quote page numbers (“see page 6 of updated Business Plan”).
- Be concise: One paragraph per question.
- Attach revised files instead of rephrasing text in email.
- Stay factual: Avoid defending decisions; focus on clarification.
- Double-check consistency across all entries and uploads.
What Happens After You Reply
- IBB checks your answers (1–3 weeks).
- If everything is complete, your file moves to technical expert review.
- Further follow-up questions may still follow.
- Keep all communication centralized in the portal for traceability.
When to Get Support
You should bring in experts like us if:
- You have unclarity how to respond to questions or improve your documents.
- Unclear about “innovation” or “Berlin effect.”
- Confusion over corporate/share structures.